PawBets is operated by Win Top Ltd, a company licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1. That licence sets out the rules we operate by — covering how we manage player accounts, how we process funds, and how we handle disputes. We are accountable to the Authority for meeting those standards, and we take that accountability seriously in the day-to-day running of the site.

We launched in 2026 with a straightforward aim: to build a gambling site that works properly for players based in the United Kingdom. That means making sure the platform is reliable, that money moves in and out without unnecessary friction, and that when something does not go to plan, we deal with it promptly and honestly. We are not trying to be everything to everyone — we are focused on getting the fundamentals right for the players who use PawBets.

How We Handle Your Money

Player balances are kept separate from the operational funds of Win Top Ltd. This is not a detail we treat lightly. It means that the money you deposit is held distinctly from the funds we use to run the business, so your balance is not exposed to the company's day-to-day financial activity. Withdrawals are processed within zero to twenty-four hours, and the minimum withdrawal threshold is £20 — the same as the minimum deposit. We support a range of payment routes, including cards, e-wallets, bank transfer, and cryptocurrency, because we recognise that players have different preferences for how they move money.

Safer Gambling

Safer gambling is built into how the platform is structured, not treated as an afterthought. We provide tools that let you set deposit limits, take cooling-off periods, or close your account if you need to step back. These are available directly through your account settings, and our support team can action them without delay if you contact us. We expect every person using PawBets to be eighteen or over, and we carry out checks to verify that. If you feel that your gambling is becoming a problem, we would rather you use the tools available — or speak to an independent support organisation — than continue in a way that causes harm.

When something goes wrong — a payment that stalls, a bonus that does not credit correctly, a technical issue during a game — we expect ourselves to respond clearly and without delay. Our support team is available to handle queries, and we do not consider a complaint closed until the player has had a proper response. We know that how a site handles problems says more about it than how it behaves when everything is running smoothly.

The game providers we work with — including Pragmatic Play, Evolution, NetEnt, Play'n GO, and others — are chosen because they operate to recognised industry standards. We apply the same logic to payment routes: we list methods that are established, functional, and appropriate for players in the UK. If a provider or payment option does not meet that bar, it does not appear on the site.

If you have questions about how we operate, our licensing, or your account, you can reach us through the contact details listed on our support page.